Frequently Asked Questions
Got questions? We've got answers. If you can't find what you're looking for, give us a call.
What areas do you service?
We're located in Midrand and serve the greater Johannesburg area including Sandton, Randburg, Centurion, Pretoria South, and surrounding suburbs. We also offer 24/7 emergency towing services throughout Gauteng.
Do I need to book in advance?
For planned services, we recommend booking 2-3 days in advance to ensure we have parts available and can allocate sufficient time. However, we always try to accommodate urgent repairs and walk-ins when possible. Call us to check availability.
Will servicing with you void my warranty?
No! Under South African Consumer Protection Act, you can have your vehicle serviced at any accredited workshop without affecting your manufacturer warranty, as long as the correct parts and procedures are used. We provide a full digital service record.
Do you provide loan vehicles?
We don't have loan vehicles, but we're conveniently located near Midrand Gautrain station and can arrange Uber pickup/drop-off for local customers. For major repairs, we can discuss alternative arrangements.
What payment methods do you accept?
We accept cash, EFT, and all major credit/debit cards. For larger repairs over R5,000, we can discuss payment plan options. Payment is due upon collection of your vehicle.
Do you work on all vehicle makes?
We service all makes and models, with particular expertise in European vehicles (BMW, VW, Audi, Mercedes) and popular Japanese/Korean brands. Our diagnostic equipment covers virtually all modern vehicles.
What warranty do you offer?
All our workmanship comes with a 12-month warranty. Parts warranties vary by manufacturer, typically 6-24 months. We're confident in our work and stand behind every repair.
Do you offer emergency/after-hours service?
Yes! We offer 24/7 emergency towing and can arrange after-hours callouts for genuine emergencies. Standard rates apply during business hours; after-hours callouts incur additional charges. Call our emergency line anytime.
Still Have Questions?
Our team is here to help. Get in touch and we'll respond promptly.